So, you can continue to send and receive emails.
You could delete the email instead, if you wanted to start over. I click and hold the email in the Outbox and drag it to the Drafts folder. When you double-click the email, if you still get an Outlook error, close Outlook, sign out of Windows, sign back in to Windows, and start Outlook. It'll change from white to light blue.Īnd down here, on the status bar, it says Outlook is WORKING OFFLINE.
To disconnect Outlook from your email server, which also stops it from retrying to send your email, click the SEND/RECEIVE tab, and click the Work Offline button. You can also open the emails if Outlook isn't connected to your email server.
Though we didn't get an error in the first procedure we looked at in this video, if there are multiple emails in the Outbox, you can open the emails that aren't actively being sent. You got an error when you double-clicked the email because Outlook keeps trying to send emails in the Outbox, and you cannot open or delete an email when it is doing that. We need to free-up the email, and then, we can change or delete it. My email has a 34 megabyte attachment, that's pretty big. I'll provide options for larger files later in this video.ĭouble-click the email and you get an error. Your email provider may block emails with attachments larger than a size they specify.įor general email performance, it is not recommended that you send an attachment larger than a few megabytes. To send the email, double-click it, and click Send.Īn email can also get stuck in the Outbox if it has a very large attachment. The email's properties, such as To and Subject, changed from an italicized font to a regular font, and Sentis set to None. This changed the status of the email, and it, therefore, wasn't sent. Perhaps, you opened and closed the email while it was in your Outbox, instead of opening and then sending it. It has not been sent.Įmails might get stuck in your Outbox for a number of reasons. You sent an email a while ago and it is still in your Outbox. Click it to connect (the button turns white) and click Send All. Click SEND/RECEIVE and look at the Work Offline button.
Messages also get stuck in the Outbox when you click Send, but you are not connected. In Task Manager, click the Processes tab, scroll down to outlook.exe, and click End Process.Īfter Outlook closes, start it again and repeat steps 2-3.Īfter you remove the attachment, click SEND/RECEIVE > Work Offline to deselect the button and resume working online. If Outlook doesn’t close, press Ctrl+Alt+Delete and click Start Task Manager. If an error tells you Outlook is trying to transmit the message, close Outlook. Just select it and press Delete.ĭrag the message to your drafts folder, double-click to open the message, delete the attachment (click it and press Delete). When a message gets stuck in your Outbox, the most likely cause is a large attachment.ĭelete the message.
Watch this video to learn how to send or delete stuck mail.įix messages that are stuck in the Outbox The usual cause for stuck mail is a large attachment. * Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here.Send mail stuck in your Outbox, or delete it. They will check the issue and continue to help you with it.Īnna - * Beware of scammers posting fake support numbers here. Outlook-> Help-> Contact Support, and send your issue with our support team. To further help you, it is recommended to contact our dedicated team via Send have any attachments, try to reduce its totall size, for if attachments size exceeds the maximum limit set by mail server system, customer will receive this kind errors or related non-delivery reports.īesides, above information might not enough to help you resolving the issue.
I would suggest that you may check whether or not the email you’d like to From my test of sending email when offline, Outlook would prompt warning to inform going online, and email would be stuck in Outbox folder:Īs per the attachment too large related error, only messages that are preparing to send will show up in Outbox.